Opening Doors to Excellence: The Story of Allegheny Overhead Door

Based in Altoona, Pennsylvania, Allegheny Overhead Door has been a trusted provider of garage door installations, repairs, and wholesale services since 2013. Serving residential and commercial clients within a 1.5-hour radius, the company has built a reputation for quality workmanship and customer satisfaction.

For owner and partner Sonny Bear, the inspiration to start the business came from his father, who ran a similar operation in Delaware. After moving to Altoona and recognizing a need for professional garage door services, Sonny began working on weekends and gradually turned his side hustle into a thriving business.

Overcoming Challenges

Breaking into a new market was one of the biggest hurdles Sonny faced. “Starting from scratch with no contacts takes time,” he explains. By proving his reliability and offering fair pricing, Sonny steadily built trust within the community.

Another challenge has been finding employees who share his values of trust and independence. “Every employee has the authority to make the customer happy,” Sonny says, emphasizing a workplace culture that empowers his team.

Achievements and Growth

Allegheny Overhead Door’s success lies in its systems and processes. By implementing scheduling software and workflows that allow employees to operate autonomously, Sonny ensures efficiency while avoiding micromanagement. “I enjoy developing systems that make everyone feel like they’re working for themselves,” he shares.

The company’s revenue reflects its steady growth, with $2.4 million earned last year. Sonny credits his team’s commitment to customer satisfaction and his innovative approach to management for this achievement.

Looking Ahead

At just 34 years old, Sonny’s goals include building a legacy for his two young children. “If it’s in God’s plan, I’d love for them to take over one day,” he says.

Advice for Entrepreneurs

Sonny’s advice to aspiring business owners is simple yet powerful: “Call the customer back.” Whether it’s a job you don’t want or a service you don’t provide, responding to inquiries builds trust and ensures potential clients think of you for future needs.

Company Overview:

• Name: Allegheny Overhead Door
• Services offered: Garage doors, openers, installation, repair wholesale, residential and commercial
• Service area: Altoona, PA (serving a 1.5-hour radius)
• Phone: (814) 631-9023
• Website: alleghenydoors.com